Privacy Policy

Welcome to the official application of the Raipur Development Authority (RDA). We respect your privacy and are committed to protecting the personal information you share with us while using our app and services.

1. Information We Collect

When you use the RDA App, we may collect the following information:

  • Personal Information: Name, Mobile Number, Email Address, and Father/Husband Name when you register or apply for a scheme.
  • Financial Information: Payment transactions, EMD amounts, and bank details (account number, IFSC code) required for processing bookings and refunds.
  • Device Information: Information such as your device IP address and app usage statistics to improve user experience.

2. How We Use Your Information

The information collected is used exclusively for official purposes, including:

  • Processing your property applications, bookings, and tenders.
  • Facilitating secure online payments and initiating refunds when applicable.
  • Sending you SMS or email notifications regarding your application status, allotments, and dues.
  • Resolving grievances and providing customer support.

3. Data Sharing and Security

We do not sell, rent, or trade your personal information to any third parties. Your data is stored securely on government servers. We may share necessary transaction details with authorized payment gateway partners (e.g., Razorpay) strictly for the purpose of processing your payments securely.

4. User Permissions

The RDA app may request permissions to access your device storage or camera solely for the purpose of uploading required documents (e.g., ID proofs, signatures) during the application or grievance redressal process.

5. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Raipur Development Authority
Bhakt Mata Karma Parisar, New Rajendra Nagar, Raipur (C.G.)
Phone: 1800-233-7188, 7224980800
Email: ceordaryp@gmail.com